Adding New Customers in the Back Office

You can add both private and company customers in the Back Office.

Add a New Private Customer

1. Click Customers in the Back Office menu. Customers view is displayed.

2. In the Customer view click +Add new. Add New Customer window is displayed

   

3. Select Private.

4. Enter the new private customer's e-mail and click Next.

   

5. Customer Profile view is displayed. Enter customer's details.

   

6. When you have filled out the details for the customer, save your changes and add the new customer to Commerce Cloud by clicking Submit. 
   

Add a New Company Customer

When adding new company customers, you need to provide the tax code (VAT number) of the customer company in international format (including the country identifier, and omitting the dash -). Do not use spaces in the tax code.

The formats for different countries are the following:

• Finland: FI99999999 (FI + 8 digits)

• Sweden: SE999999999901 (SE + 12 digits). The last two characters are always the numbers 01.

• Denmark: DK99999999 (DK + 8 digits)

For example: The tax code for Solteq Oyj (0490484-0) should be entered as FI04904840.

1. Click Customers in the Back Office menu. Customers view is displayed.

2. In the Customer view click +Add new. Add New Customer window is displayed

   

3. Select Company.

4. Enter the company tax code and click Next.

   

5. Customer Profile view is displayed. Enter customer's details.

   

6. To save your changes and add the new customer to Solteq Commerce Cloud, click Submit.