Kitchen Flows
The kitchen flow used in a Store is defined in the Store Configurations.
The available kitchen flow views in the mobile application are the following:
Overview: Shows all ordered products combined. Users can check and print cooking instructions for recipes from Overview.
Serving: Shows all orders containing products to be picked, packed and served to customer.
Kitchen: Shows all orders containing products to be made in Kitchen.
Pending: Shows all orders coming from Webshop or other external sources; the orders must be Approved or Rejected in this view.
The following table contains a comparison between Fast Food and Fine Dining kitchen flows.
Function | Fast Food Flow | Fine Dining Flow |
|---|---|---|
Overview |
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Serving |
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Kitchen |
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Pending |
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Sending order before payment from POS is allowed |
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Multiple cards on a tablet for a single order is allowed |
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Automatic sending to kitchen when order is parked |
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Tile for sending order to Kitchen on POS |
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Icon for receipt printout status |
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Serving Area Printer |
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Kitchen Printer |
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The following table describes how Send to Kitchen configuration of a product affects its visibility in various areas:
YES = Product is displayed in the area
NO = Product is not displayed
Send To Kitchen Setting of Product | Fast Food Flow (Serving) | Fast Food Flow (Kitchen) | Fast Food Flow (Pending) | Fine Dining Flow (Kitchen) | Fine Dining flow (Pending) |
|---|---|---|---|---|---|
Never | YES | NO | YES | NO | NO |
Always | YES | YES | YES | YES | YES |
If modified | YES | YES | YES | YES | YES |
If not modified | YES | NO | YES | NO | (NOT SUPPORTED) |
Choose: Send to Kitchen | YES | YES | (NOT SUPPORTED) | YES | (NOT SUPPORTED) |
Choose: Shelf | YES | NO | (NOT SUPPORTED) | NO | (NOT SUPPORTED) |