Sending Receipts via E-mail

In the POS it is possible to send the customer’s last receipt to an e-mail address. Receipts can also be sent from the Back Office. Receipts from external sources such as Web Shop will be automatically sent to the customer’s e-mai address, if the address has been provided.

Using the following settings is recommended in order to print out only the receipts that need to be printed.

• In the Print Service configurations of the workstation, the Don’t print receipt setting should be set to ON.

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• Add the following function tiles to the POS layout:

  • Print last receipt

  • Send last receipt via email

If the receipt contains customer data, the Customer Email field will be filled automatically; the contents of the field can also be modified, if needed. When you have checked that the address is correct, you can send the receipt via e-mail.

When the receipt has been sent, the Events information of the order will contain information about the sending:

• Receipt delivery succeeded

• Receipt delivery unsuccessful

Below is an example of an e-mailed receipt.

You can send a receipt from the Back Office by clicking on the receipt in the Orders view, and then clicking the Send receipt via e-mail icon in the upper right-hand corner.