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You can add and manage images in the Media view of the Back Office. Images can be grouped into folders.

The images added to the media library can be used as:

  • product images

  • tile images in the POS layout

  • rotating media library for customer displays.

In order to access the view and manage media in the Back Office, users need to belong to a user group with Read and Modify Media permissions.

To access the view, click Media in the Back Office menu.

Screencap which portrays Media view of Back Office

Media view

Deleting media is currently not possible.

Create Image Folders

  1. Click the New folder icon

    Creating a new media folder

  2. Click the three dots in the lower right corner of the new folder.

    Media folder tools

  3. Select Rename folder.

    Rename folder

  4. Enter a new name for the folder.

    Entering a new name for a folder

Import Images to Back Office

The supported image formats are PNG and JPG.

The maximum allowed size for media is 2.00 MB.

  1. (optional) Select a folder by clicking it.

  2. Click +Add new

  3. Select the image

  4. Click Open.

Use Images from Media Library on Product Information and/or POS Tiles

  1. Copy the URL address of an image by clicking the Copy icon in the image card.

    Copy icon in image card

  2. You can now paste the image URL in

Select a Media Folder for Customer Display

  1. Click Configurations and select the workstation you are using with the customer display.

  2. In the Workstation Configurations, go to Interaction Service and click New.

  3. Click the media icon in the Media library folder field.

    Media icon

  4. In the Choose file window, either select an existing folder (A.) or create a new one (B.)

    Selecting an existing folder or creating a new one

  5. Click OK to save your changes.

  6. Refresh the data in the workstation. After this the media library is in use in the customer display.


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