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Activating Vipps MobilePay POS Payments

Payment with Vipps Mobilepay is possible in Solteq Commerce Cloud POS. To enable MobilePay payments, your company must first sign the contract with Vipps MobilePay and enable the MobilePay Point of Sale product.

You can register your company to use MobilePay here.

After signing the contract, your company will get access to the Vipps MobilePay Portal, which can be used for configuring the brand and stores. There must be exactly one corresponding store configured in the Vipps MobilePay Portal (called Sales Unit) for each Commerce Cloud Store where Vipps MobilePay payments are used. To link the stores, you must enter the MSN (Merchant Serial Number) in the Back Office Store Configurations when enabling Vipps MobilePay POS payments (described below).

Vipps MobilePay_salesunit

Example of a Vipps MobilePay sales unit

Enable Vipps MobilePay POS Payments in the Back Office

  1. Click Configurations in the Back Office Menu and select Payments. The Payments view is displayed.

  2. Click Vipps MobilePay POS in the Mobile Payment Brokers section.

    Vipps Mobilepay POS.png

    Vipps MobilePay POS in the Mobile Payment Brokers section

  3. Click the Enable Vipps MobilePay POS switch to ON position and enter the URL for payment callbacks from POS.

    Enable VIPPS.png

    Configuration for Vipps MobilePay POS

  4. Click Save to save your changes.

  5. Next, go to the Store Configurations and click to expand the Vipps MobilePay POS section.

  6. Enter the Vipps Merchant Serialnumber.

    Vipps merchant serialnumber.png

    Vipps Merchant Serialnumber (example) in Store Configurations

  7. Click Save to save your changes.

  8. Next, go to the Payment Service settings of each workstation you want to use with Vipps MobilePay Payments, and add a new payment method separately for each workstation (all of the following fields are mandatory to fill):

    • Type: Mobile Payment

    • Name: Vipps

    • Mobile Payment Provider: VippsMobilePayPOS

    • Enter the QR-Code ID:

      • If your company has already been using MobilePay, and you want to continue to use same Beacon ID you have used previously in your QR codes (including stickers), click the Is migrating from MobilePay switch to ON position.

      • If your company has not yet used MobilePay, enter the QR-Code ID you have received from MobilePay.

        Vipps Payment Service.png

        QR-Code ID (example) in Payment Method settings

        See QR Codes below.

  9. Click Save to save your changes.

QR Codes

A QR code is required for the customers to check in and accept/reject the payment via the Vipps MobilePay App. There are three possibilities for providing the QR Code, as described below.

Way of providing the QR code

Description

ID used for generating QR codes

Order the stickers with the code

Order the stickers from the MobilePay webshop.

The sticker must be associated with the workstation, by entering the QR code into the QR-Code ID field in the workstation’s Payment Service settings.

The sticker should be placed next to the terminal so that the customer can comfortably scan the code.

Vipps MobilePay -generated QR code ID only.

Create your own sticker with the code

The format of the QR code is mobilepaypos://pos?id={QRCode_id}&source=qr

For example:

mobilepaypos://pos?id=cd851cd7-8398-4a03-83c1-391a2f5cb71c&source=qr

In this case the QR code must also be available for the customer to check in.

Vipps MobilePay-generated QR code ID or workstation ID.

Display the code on customer display

QR code is displayed automatically on customer display when a front display is used.

Vipps MobilePay-generated QR code ID or workstation ID.

In the last option, the QR code is displayed automatically on a customer display and the user may scan it.

Payment statuses used with Vipps MobilePay are the following:

  • Waiting for customer: The customer has not yet scanned the QR code.

    Waiting for customer.png

    Waiting for customer screen in POS

    In Kiosk, the QR code is displayed as soon as the customer chooses Vipps MobilePay as the payment method for the order.

    image-20240313-111058.png

    Waiting for customer screen in a Kiosk

  • Payment created, waiting approval: The customer has scanned the QR code. The payment has been created, and customer needs to approve it in the app.

    Waiting for payment.png

    Payment created, waiting for approval screen in POS

    image-20240313-111221.png

    Payment created, waiting for approval screen in Kiosk

The following limitations apply when using Vipps MobilePay:

  • There should be only one Vipps MobilePay POS Payment method configured for a single workstation.

  • Refunds are not yet supported when using Vipps MobilePay POS payment; refunds for such payments are included on Solteq Cloud Commerce roadmap, but note that refunding any Vipps MobilePay POS payments will require that a corresponding successful payment has been made first. Voiding payments is currently supported.

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