for Retail and Restaurant

Kitchen Flows

The kitchen flow used in a Store is defined in the Store Configurations.

The available kitchen flow views in the mobile application are the following:

  • Overview: Shows all ordered products combined. Users can check and print cooking instructions for recipes from Overview.

  • Serving: Shows all orders containing products to be picked, packed and served to customer.

  • Kitchen: Shows all orders containing products to be made in Kitchen.

  • Pending: Shows all orders coming from Webshop or other external sources; the orders must be Approved or Rejected in this view.

The following table contains a comparison between Fast Food and Fine Dining kitchen flows.

Function

Fast Food Flow

Fine Dining Flow

Overview

check mark

check mark

Serving

check mark

cross mark

Kitchen

check mark

check mark

Pending

check mark

check mark

Sending order before payment from POS is allowed

cross mark

check mark

Multiple cards on a tablet for a single order is allowed

cross mark

check mark

Automatic sending to kitchen when order is parked

cross mark

check mark

Tile for sending order to Kitchen on POS

cross mark

check mark

Icon for receipt printout status

check mark

cross mark

Serving Area Printer

check mark

cross mark

Kitchen Printer

check mark

check mark

The following table describes how Send to Kitchen configuration of a product affects its visibility in various areas:

  • YES = Product is displayed in the area

  • NO = Product is not displayed

Send To Kitchen Setting of Product

Fast Food Flow (Serving)

Fast Food Flow (Kitchen)

Fast Food Flow (Pending)

Fine Dining Flow (Kitchen)

Fine Dining flow (Pending)

Never

YES

NO

YES

NO

NO

Always

YES

YES

YES

YES

YES

If modified

YES

YES

YES

YES

YES

If not modified

YES

NO

YES

NO

(NOT SUPPORTED)

Choose: Send to Kitchen

YES

YES

(NOT SUPPORTED)

YES

(NOT SUPPORTED)

Choose: Shelf

YES

NO

(NOT SUPPORTED)

NO

(NOT SUPPORTED)