Self-Service Kiosks and Checkouts | for Retail and Restaurant

In addition to using them as regular POSs, Solteq Commerce Cloud workstations can also be used as self-service terminals. Self-service terminals enable your customers to make purchases conveniently and quickly, reducing wait times and enhancing overall customer satisfaction.

There are two types of self-service terminals available:

Self-Service Terminal Type	Description
Kiosk	Used in restaurants (for example) The product menu (or alternatively the assortment) created in the Back Office defines which products are available for the customer. Creating custom layouts for Kiosks is possible in the Back Office. The customer can add products to the Basket by pressing a product tile on the screen.
Self-Checkout	Used in retail. The customer can add any product to the Basket by scanning its barcode. Creating custom layouts for Self-Checkouts is possible in the Back Office.

Supported payment methods in both self-service Kiosks and Self-Checkouts are the following:

Integrated Card payment
Solteq Commerce Cloud gift cards

Supported product types in both are the following:

basic products
custom products
variant products

If the customer has a CustomerCard type Identifier defined in his/her settings, the customer can scan his/her ID card in the terminal; the terminal will then automatically search for the customer’s information. and add it to the Basket.

Windows workstations with touchscreens can be used as self-service terminals.

In matters related to software installation and device requirements for self-service terminals, please contact Solteq Customer Service:

Tel. 09 5422 5421, or
send e-mail to asiakastuki@solteq.com

The following video is an example of the purchase process in a Self-Service Kiosk.