In addition to using them as regular POSs, Solteq Commerce Cloud workstations can also be used as self-service terminals. Self-service terminals enable your customers to make purchases conveniently and quickly, reducing wait times and enhancing overall customer satisfaction.
There are two types of self-service terminals available:
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Self-service kiosks used in restaurants (for example), in which
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(or alternatively the assortment)) created in the Back Office defines which products are available for the customer, and
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the customer can add products to the Basket by pressing a product tile on the screen
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Self-service checkouts used in retail, in which the customer can add any product to the Basket by scanning its barcode.
Supported payment methods in both self-service kiosks and checkouts are the following:
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Integrated Card payment
Supported product types in both are the following:
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basic products
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custom products
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variant products
If the customer has a CustomerCard type Identifier defined in his/her settings, the customer can scan his/her ID card in the terminal; the terminal will then automatically search for the customer’s information. and add it to the Basket.
Windows workstations with touchscreens can be used as self-service terminals.
In matters related to software installation and device requirements for self-service terminals, please contact Solteq Customer Service:
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Tel. 09 5422 5421, or
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send e-mail to asiakastuki@solteq.com
The following video is an example of the purchase process in a Self-Service Kiosk.