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Glossary

Term

Explanation

Base Unit

Measurement, Measurement Unit, and/or Net Content of a stock item; defined in the settings of the product linked to the stock item. Mandatory for stock items.

Usually Base Unit is a piece. Sometimes also kilograms are used for fresh fruit and vegetables, for example.

Business date

The date when an order was fully paid. Usually this is the current day, but if the end of business day has been defined for the company, then the order’s business date is calculated in the following way (example):

When the end of business day is 04:00 AM and we define business day for 6.9.2022, this contains orders paid between 6.9.2022 at 04:00 and 7.9.2022 at 04:00. 

Cashback

Cash given back for the customer after an overpayment has been made. Does not count as sales.

Usually defined only for cash payments, but can be used also for card payments for cash withdrawal needs (defined in the workstation’s Payment Service configurations).

Catalog Item

Refers to all selling products, ingredients and categories.

The selling product type can be:

  • basic product

  • custom product

  • variant product

  • service product

  • gift card

  • deposit

Net Content Unit

Used for defining the base unit volume or weight for the product.

For example, a wine bottle usually has 75 cl as its net content unit. 

Display Unit

By default Solteq Commerce Cloud displays stock quantities using the base unit defined for the stock item. However, if display units are used this feature can be overridden, and a different unit can be selected for displaying stock quantity for the stock item.

External Id

Order ID received from an external system.

GLN

Global Ledger Number.

Solteq Commerce Cloud does not yet include a supplier maintenance page; however, supplier GLN codes from the GS1 database are supported.

GTIN

Global Trade Item Number.

GTIN is European Article Number (EAN) with leading zeroes added, so that its length is 8, 12, 13 or 14 digits.

GS1

Institute for global database for products.

Solteq Commerce Cloud supports GTIN codes (corresponding to SKUs) which can be matched to products in the GS1 database; the basic details of these products can then be automatically fetched from the database and displayed in Solteq Commerce Cloud.

Currently product information enriching is supported only for products within the Finnish target market, due to GS1’s Synkka product information service operating primarily in Finland. Supported data includes Name (with FI, EN and SV translations), Description, Taxpercent, Supplier GLN (first found, cannot be chosen currently), Base Unit, Capacity Unit, Nutrition Information (including Allergenics) and One picture.

Package

Stock items can be stored in various packages (for transportation, for example) containing several stock items. Each type of package can have its own GTIN code.

Receipt

When an order has a payment (even partial), it becomes a receipt with a unique receiptId. ReceiptId has the following structure:

Store number + workstation number + seven-digit sequential numbering.

For example: 01 + 02 + 0000012 = 01020000012 is the 12th receipt generated in the company. It was generated in store number 1 and on workstation number 2.

Open Product

A product whose price is defined when it is sold on POS; it can be given an optional description to describe what was sold more accurately. Usually needed for services and fallback sales on POS for products which do not exist in the system.

Sometimes also used for simple sales, by creating an open product per category, for example: Food, Coffee, Candy, and such.

Order

A receipt is called an order before it is paid and fiscalized.

Orders are usually parked and can be generated from POS, Webshop or an external source. Order has orderId in the system, which can be used in referring to it. The orderId remains even if the order is paid and fiscalized.

Order Number

Created for an order when the order is sent to Kitchen. The generated number is unique during a business day in a Store, and is generated using the following rule:

<terminalId>  - <dailySequenceNumber, start from 100>

This number will be displayed on Webshop order confirmation e-mail, kitchen tablet, kitchen printout, and customer display.

Overpayment

A product which is automatically added to the Basket after payment is completed. It is required for benefit payments whose value is fixed, as sometimes the product exchanged for the benefit costs less than the actual value of benefit.

The tax rate for overpayment is defined in the Payment Service configurations of the workstation.

Selling Unit Multiplier

A feature that enables creating a basic product which can be sold using custom dosing.

For example: A vodka shot for 4 centiliters: Treated as piece when sold in POS, but selling it will reduce 4 cl from the Stock.

Similar to base unit and net content defined for a stock item.

SKU

Stock Keeping Unit. Used for defining the identifier (usually GTIN or EAN code) to link products and stock items to each other.

Multiple products can share the same SKU, but only a single stock item can have it in Solteq Commerce Cloud.

In Stock Handling, SKU represents a stock item, which has an average inprice and quantity in a Stock.

Stock Item

Includes all basic products which are stockable. A stock item is linked using its SKU to a basic product and possible ingredients in the Catalog.

SKU is the unique identifier for a stock item. GKU (Global Keeping Unit) is the synonym, which is a system-specified acronym to avoid confusion between basic product in the catalog and SKU.

Synkka

A service offered by GS1, available in Finland. Similar to GDSN, but also provides other perks and tools, including Synkka Media and a web UI for browsing products.

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