A hotfix package will be released today September 9th, 2026 to Solteq Commerce Cloud. It will fix a problem that caused ingredient and product option selections to be missing from the final receipt in certain circumstances. The hotfix is applied to the Kiosk module only. Back Office, POS (normal & pilot), Mobile POS and the integrated webshop will all be functioning normally and without any interruptions.
for Retail and Restaurant
for Retail and Restaurant
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Aures Yuno Hardware Troubleshooting

If an Aures Yuno device becomes unresponsive often and unexpectedly, check first that the power input jack of the device is connected properly.

First, open the back cover of the device.

Then, check the power input (DC-IN) jack connection.

The following image shows how a correctly connected DC-IN jack should look like.

Good.jpeg
Correct way of connecting DC-IN jack

The following image is an example of an incorrectly connected DC-IN jack.

Bad.jpeg
Incorrect way of connecting the DC-IN jack

When you have checked/corrected the input jack connection, close the back cover.