If the actions mentioned on this page do not resolve the issue, please contact Solteq Customer Service:
-
Phone: 09 5422 5421
-
Email: asiakastuki@solteq.com
If your POS software or hardware is unresponsive to touch or clicks by the user, follow the steps below:
-
Restart the POS hardware from Windows menu.
-
If you can’t access the Windows menu, shutting down the device from the power button is also an option.
-
-
Try shutting down the device for approximately 30 seconds. After this time, start the device again.