A hotfix package will be released today September 9th, 2026 to Solteq Commerce Cloud. It will fix a problem that caused ingredient and product option selections to be missing from the final receipt in certain circumstances. The hotfix is applied to the Kiosk module only. Back Office, POS (normal & pilot), Mobile POS and the integrated webshop will all be functioning normally and without any interruptions.
for Retail and Restaurant

Customer Prices versus Campaign Prices

Customer price means that the price of the product is reduced for certain customers. If a product with a customer price is also discounted because of a campaign, the bigger discount will be used: If customer-specific discount would be higher than a campaign discount, the product will be sold with the customer-specific price, and vice versa. Customer prices/discounts are always calculated from regular prices, not campaign prices. The price which is in effect can be seen in the basket and product information: the text Discount or Customer Price will be visible.

In the examples below the discounted campaign price for Fanta is €2.20, while the customer-specific price is €2. The system will determine the price of Fanta to be €2 (plus bottle deposit).

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Discount in POS
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Customer price in POS