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Services

You can define services that are available in a particular drop-off location (Store) in the Services view.

When Services has been enabled in Company Configurations, Services is displayed in the Back Office menu; click it to display the Services view.

In order to access the Services view, you need to belong to a user group with Services: Read/Modify permissions.

Services view.png

Services view (example)

Before you can define the services available per location, you must first

  1. Create Method Codes for services.

  2. Create Place Codes for individual service facilities.

  3. Create the applicable products, and define Services settings for them.

Define the Available Services per Drop-Off Location

  1. In the Services view, click +Add New.

  2. Select the Store from the drop-down menu.

    Select store.png

    Store selection

  3. (optional) If you want to change certain products' default Method Codes and/or Place Codes for the purposes of this particular location, search and select these products.

    1. You can search for Single products, product Categories, or All products.

      Laundry product 1.png

      Product search

    2. Click the product checkbox to add it to the location. The following product info is displayed, and you can select another option than the default one.

      • Method

      • Place

        Laundry product 2.png

        Product selected

  4. (optional) If you want to define different delivery times for pre-defined Place Codes in this particular location, search and select a place code (or several codes)

    1. Start entering the place code in the Search… field.

      Place code found.png

      Place code found

    2. Select the place code(s).

      Place code selected.png

      Place code selected

    3. You can change the default delivery time by clicking the Delivery Time field, entering a new delivery time (either Days and time or Hours), and saving your changes by clicking ✓.

      Change delivery time.png

  5. When you are ready, click Save to save your changes. The Services view now displays the location whose settings you created.

    Updated Services view.png

    Updated Services view

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