Customer Identifiers

You can view and manage customer identifiers in the Customer Identifiers view of the Back Office. To access the view, click Customers in the Back Office menu, and select Customer Identifiers.

Customer identifiers contain three types of default identifiers which cannot be modified or deleted:

CustomerCard
SsnHash
ExternalID

Customer identifiers have the following settings.

Setting	Description
Identifier Name	Give the identifier a descriptive name.
Identifier Type	Select one of the options: Text Number Regular Expression
Both types of customers Private customers only Company customers only	Select whether the customer identifier is applicable to private customers, company customers, or both. In addition, select whether the identifier is mandatory for some, none or all of the following: Credit Allowed customers Private customers Company customers If you set a identifier to be mandatory for certain types of customers, it is required information for such new customers added to Solteq Commerce Cloud. Note, however that it is not retroactively applied to already existing customers.
Display on POS customer card	Select whether the customer identifier is visible when customer information is displayed in POS.
Unique (company-wide)	Select whether the identifier needs to be unique. When this setting is enabled, the identifier can be added only once with certain key per company. Same identifier can be added multiple times to one customer, but identifier key must be unique per company.
Searchable (Back Office, POS)	Select whether it is possible to search for customers with customer identifier as the search criteria.

Create a New Customer Identifier

In the Customer Identifiers view, click + Add New. New customer identifier settings are displayed.
Settings for a new customer identifier
Enter Identifier Name.
Select the Identifier Type.
Select the settings for the identifier.
Click Save to save your changes and create the new identifier.