A hotfix package will be released today September 9th, 2026 to Solteq Commerce Cloud. It will fix a problem that caused ingredient and product option selections to be missing from the final receipt in certain circumstances. The hotfix is applied to the Kiosk module only. Back Office, POS (normal & pilot), Mobile POS and the integrated webshop will all be functioning normally and without any interruptions.
for Retail and Restaurant
for Retail and Restaurant
Breadcrumbs

Checking the Workstation Status

You can check the statuses of various services by

  • (if not logged in) pressing the Settings icon in the lower right-hand corner of the screen, and then pressing POS version

Status.png


  • (if logged in) pressing the lightbulb icon in the upper-right-hand corner of the Basket.

    Status icon.png

The Workstation status view displays the status of the services in the workstation.

Workstation Status.png

Workstation status

Troubleshooting

If some services are not running, try to restart them: press Close to return to the Settings view. Then press Restart Services.

If restarting services is not successful, try restarting the workstation.

If the aforementioned actions fail to restart the needed services, contact Solteq Customer Service: