for Retail and Restaurant
for Retail and Restaurant

Using Seat Handling in POS

When Seat Handling has been enabled in Store Configurations and Fine Dining Kitchen Flow is used, seats (with each seat representing one customer sitting at a table) can be added to tables.

After Seat Handing has been enabled, the default footer in POS layout contains a Seats tile. You can also create a separate Seats action tile to the POS layout.

Seats tile.png
Seats tile in the POS footer

See also Using Seat Handling: Video Tutorials for usage examples.

Adding Seats to a Table and Products for Seats

You can either open a table first and then start adding seats to it, or start adding seats without opening a table; if you use the latter option, you will be prompted to select a table when parking the order.

  1. Press the Seats tile to add a required number of seats (= customers) to the table. A separate How many seats at the table? window is displayed.

    Adding seats.png
    How many seats at the table? window

  2. Enter the number of seats and press Accept.

    Entering the number of seats.png
    Entering the amount of seats

  3. The Basket for is now divided into the number of seats you entered.

    Basket with seats.png
    Basket with seats added

  4. You can now select a seat by pressing it, and then add products to it.

    Adding products to the seats.png
    Basket with a products added to seats


  5. When all products have been added to the Basket and their respective seats, you can send them to Kitchen and park the order (if needed).

    • If you did not open a table before parking the order, you will be prompted to select a table when parking the order.

  6. To proceed to payment:

    1. If one customer pays for all the orders, just select the appropriate payment method and proceed to payment.

    2. If the customers want to pay separately for their orders, press the Split Check tile. The contents of the Basket are automatically split into separate orders based on the seats.

      • If needed, you can still modify the orders by moving/splitting the products between the seats, as well as add new orders.

        split check.png
        A table with seats split into separate orders for each seat


        Next, finalize the splitting of the order:

      • Park Only

      • Park & Print

      • Set All Paid

      • Cancel

Splitting Products Between Seats

If needed, you can split products between seats (in cases where several customers want to share one dish, for example):

  1. Press the product row in the Basket, and press then the Seat tile in the product details.

    Seat tile.png
    Seat tile in the product details

  2. Enter the amount of seats who will split the product into the Split field, and then select the seats.

    Splitting a product between seats.png

  3. Press Accept to finalize the splitting.