for Retail and Restaurant

Parked Orders

The Park Order function can be used only when there are products in the Basket. When an order is parked, you can add a free-form reference note to it. Adding the note makes it easier to find the order later.

Parked orders can be viewed and unparked (returned to the Basket) when the Basket is empty. When it is time to finalize the purchase, the order is then unparked and the payment is made normally.

Parking/unparking orders and accessing the Parked Orders view requires that the workstation is connected to the network and in online mode.

When you park an order, it will be visible in Parked Orders for three months after it has been first created (unless a longer period has been defined; contact Solteq Support if needed). If the order is not unparked and completed during this period, it will be deleted. Note that the original three-month limit is applied even if the order is parked again during this period.