If you are unable to find a parked order which should be visible in the Parked orders list, this may be because
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the order has been unparked on another POS, or
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there has been a synchronization error between POS and the Solteq Commerce Cloud Back Office, or
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the POS was frozen after unparking an order, and had to be restarted by force.
In this case:
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Press the Show Unparked tile in Parked orders view to display the list of unparked orders.
Show Unparked tile -
Select the order you want from the list to continue with it.