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Adding a Customer to the Basket

If the customer has a CustomerCard type Identifier defined in his/her settings, you can scan customer’s ID card; POS will then automatically search for the customer’s information. and add it to the Basket. Otherwise you can add the customer to the Basket following the instructions below.

Any of following customer information can be used as the search criteria:

  • Name (First, Last and Company Name)

  • Phone number

  • City

  • Postal code

  • Customer Identifier

    • If the Type of the identifier is Number, you can use just one character as the search criteria.

  • Email

  • Tax code

  1. Press Menu. Workstation menu is displayed.

  2. Press Find Customers. The Find Customers view is displayed.

    Extended customer search.png

    Find customers view

  3. Select a search criteria you want to use by pressing the field.

  4. Enter a search term for customer, and press Find.

    Customer Search.PNG
  5. The customers matching the criteria are displayed in a list form. Press on a customer's row to select and add the customer to the Basket.

    Found customers.png

    Search results

You can press the Expand/Collapse icon in the upper right-hand corner to display only the search results.

Customer info toggled.png

Expand/collapse icon

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