User Manual

Release Notes

• Release Notes 11/2024
• Mobile POS Release Notes 10/2024
• Release Notes 10/2024
• Release Notes 08/2024 (Hotfix Release)
• Release Notes 08/2024
• Release Notes 05/2024
• Release Notes 03/2024
• Release Notes 11/2023
• Release Notes 08/2023
• Release Notes 06/2023
• Release Notes 05/2023
• Release Notes 04/2023
• Release Notes 02/2023
• Release Notes 01/2023 (Feature Release)
• Release Notes 12/2022
• Release Notes 10/2022
• Release Notes 09/2022
• Release Notes 08/2022
• Release Notes 06/2022
• Release Notes 05/2022
• Release Notes 04/2022
• Release Notes 04/2022 (Hotfix Release)
• Release Notes 03/2022
• Release Notes 02/2022
• Release Notes 01/2022
• Release Notes 01/2021
• Release Notes 12/2020

Basics

• Registering a Company in Solteq Commerce Cloud
• Logging in to the Back Office
• Screen Resolution Recommendations for Back Office Usage
• Quick Access Barcode Reader in the Back Office

Back Office Functions

• Products
• Ingredients
• Stock Handling
• Stock Tool
• Orders
• Customers
• Gift Cards
• Configurations
• Pricing
• Accounting
• Statistics
• POS Installer
• Webshop
• Designer
• Table Planner
• Users
• Media
• Contract Catering
• Messages

Basic POS Functions

• Logging in to the POS
• Starting and Ending a Shift on POS
• Generating a Receipt
• Adding Products to the Basket
• Parked Orders
• Splitting a Receipt
• Searching for Receipts in the POS
• Clearing a Receipt
• Payments and Refunds
• Cancelling Orders Sent to Kitchen
• Modifying Orders Sent to Kitchen
• Split Payments for Restaurants and Bars
• Daily Cash Settlement
• Gift Cards in POS
• POS Software Version Update
• Changing the Product Name in POS
• Creating New Products in the POS
• Reading Barcodes on POS and Back Office
• Checking the Stock Balances of Products on POS
• Checking the Workstation Status
• Using the Table Planner in POS
• Using Seat Handling in POS
• Reports
• Flagging Age Verification Attempts on POS
• Selecting the Delivery Method

Kitchen Flows

• Defining Kitchen Service Settings for a Store
• Fast Food Kitchen Flow with Ingredient Options in POS and Webshop: Video Tutorial
• Setting Up Customer Order Status Display
• Using Kitchen Areas

Mobile POS

• Ordering Mobile POS Devices
• Taking MobilePOS Device into Use
• Authentication for Mobile POS
• Installing Mobile POS
• Navigation in Mobile POS
• Mobile POS Sales
• Voiding, Refunding, Reprinting and Copying Receipts in Mobile POS

Integrations

• Add-Ons
• Adeona
• Administer
• Adobe Commerce
• Allteq
• Custobar
• Digia Enterprise
• Directo
• eFina
• EmCe
• Fennoa
• Informatica
• Infor M3
• inriver
• Lemonsoft
• Liferay
• Lime
• Microsoft Dynamics Business Central
• Microsoft Dynamics Business Central ERP
• Microsoft Power BI
• MyCashflow
• Odoo
• Procountor
• Pro Economica
• ReceiptHero
• Recovert
• Rondo
• SAP
• Shopify
• Supermind
• Talenom
• Yotpo
• Visma ERP
• WinTime
• WooCommerce
• Solteq Merx
• Zalando
• Zoined
• Webhook Applications
• Data Providers
• Authentication
• API documentation

Troubleshooting

• Hardware Troubleshooting
• Error Notifications